SHIPPING, RETURNS & WARRANTY
Shipping Policy
• Orders ship nationwide
• Processing time: 1–3 business days
• Delivery time: varies by equipment type
• Tracking information provided on all orders
• Larger equipment may require freight shipping
Return Policy
Because our products are medical equipment, returns are handled carefully for safety
and hygiene reasons.
Eligible for return:
• Unopened items
• Unused equipment
• Products damaged during shipping (must be reported within 48 hours)
Not eligible:
• Used medical equipment
• Customized or special-order items
• Opened hygiene-related products
Warranty
Each product includes a manufacturer warranty. We assist with filing warranty claims
when needed.